Welcome to DaliaLoop

These Terms and Conditions govern your use of our website and services. By accessing or placing an order through DaliaLoop, you agree to follow the policies outlined below. Please review them carefully.

1. General Website Use

By using this website, you agree not to:

  • Use the site for any unlawful or unauthorized purpose

  • Interfere with the site’s performance or security features

  • Copy, reproduce, or redistribute any content without permission

All website content—including images, graphics, and text—is the property of DaliaLoop and may not be used without written consent.

We strive to keep all information on our website accurate and current, but we do not guarantee completeness or error-free functionality at all times.

2. Orders and Processing

When placing an order, you agree to provide accurate and complete information, including your name, contact number, and delivery address.

Once your order is confirmed, it will be processed within 1–2 business days and shipped promptly. You will be notified of any delays or issues.

3. Payment Terms

DaliaLoop currently offers Cash on Delivery (COD) as the only accepted payment method. This means you will pay in cash at the time of delivery. We do not accept card or online payments.

4. Delivery

We offer worldwide shipping. Delivery times vary depending on your location, but we aim to complete deliveries within 7–10 business days of dispatch.

Please ensure that someone is present at the delivery address to receive and pay for the order.

5. Returns and Refunds

We accept returns within 7 days of delivery under the following conditions:

  • The item is unused and in its original packaging

  • You provide proof of purchase

  • The product is not a final sale or non-returnable item

If the return is approved, refunds are issued in cash only, coordinated based on your location and availability.

6. Cancellations

Orders can be cancelled before dispatch. Once an order is shipped, cancellation requests may not be accepted.

7. Limitations of Responsibility

DaliaLoop is not responsible for:

  • Delays caused by third-party logistics or inaccurate shipping details

  • Delivery issues resulting from customer unavailability

  • Misuse or damage of items after delivery

8. Policy Updates

We may revise these terms from time to time without prior notice. Updated terms will be posted on this page and apply immediately upon publication.

9. Contact Us

For questions about these terms, your orders, or any related concerns, please contact us at:

[email protected]

Thank you for choosing DaliaLoop. We’re committed to providing a reliable and enjoyable shopping experience.